Order your boxes and select a delivery date with a convenient lead time, we will then deliver the boxes to the address provided. Always within our service area, which you can check by entering your postcode on the homepage. Pack your boxes and prepare your bulky items. We collect all your boxes, floor and Box items for an additional cost in Zone A of €9.99 / route and Zone B for 19,90€ / journey. Bulky items in larger storage rooms incur an additional charge depending on the size selected. We take your belongings to our secure storage facilities at no additional cost to the pickup as long as they are picked up on the same day, the carrier shall expect maximum 20 min. When you need your boxes or bulky items back, simply visit our website, choose a time and place, and we deliver them to your home or office at the same additional cost of collection.
Yes, your data are safe with us. We will not provide any account information to third parties. For more information please read our Privacy Policy.
As soon as your boxes are stored in our storage facilities, you will see them with their bar codes in your customer account. Below, you can start loading the images.
Boxit remains the legal owner of the boxes throughout the process. Unless you buy a box of course.
No, We deliver sealing systems with the boxes to securely lock your boxes before collection. We care about your privacy. Security seals are provided by us but you can buy padlocks on your own for extra security. However, we are obliged to open the boxes when we suspect illegal content (see our terms & conditions).
Unfortunately, you cannot collect the boxes from our storage facilities. In order to guarantee the security of our facilities we deliver and return to you.
On our website, click the button "I forgot my password", enter your registered email address and we will send you an email with a link to reset your password. If this does not work or you need further assistance please email us at info@boxit.com
You do not necessarily need to contact us. You can easily make changes by logging in to your customer account on our website. If you need help, you can contact us by e-mail at info@boxit.com
Yes, you will receive an email with all the details of your account. You will also receive an invoice with all the details of your order. The day before the scheduled date of delivery we will send you a reminder by e-mail.
Yes, you can do so through your customer account. You will see an option to buy the amount of boxes you want for only 28.90 € the unit.
If you have ordered too many boxes and you do not need to store them, we collect it empty boxes and you will not be charged for those you have not used.
Our driver will call you 20 minutes before delivery or collection, if you don't respond he will drive to your address and wait 20 minutes. If it is not possible to deliver and/or return the boxes as well as to collect and/or return the personal effects stored or to be stored due to poor coordination on the part of the customer, an additional transport charge will be payable depending on the type of service chosen. You can then arrange a new delivery and/or return from your customer account.
We accept all major credit cards (MasterCard, Visa) and Paypal payments for your storage solutions. For your convenience, we process payments automatically on a monthly basis. If you wish to cancel your storage option, contact us and we will make sure that everything will be sorted out.
In your customer account on our website you can see which and how many boxes and articles you have stored. All boxes and items are marked with a visible barcode for easy recognition. If you wish, You can even tag boxes and items or upload images of the contents of each box so you always know what's in it. Before delivery, we will send you an email with step-by-step instructions on how it works. For your convenience, we provide you with a list to document the contents of each box. If you lose the paper or don't remember what was in your boxes, we can (we can) open the boxes for you to upload the images to your account.
Yes. Boxit delivers directly to you. We will send you a confirmation email with the date and time of delivery and the delivery driver will call you shortly before your arrival. Someone to represent you (this person must be officially communicated to us) must be at the agreed address for delivery and collection of the boxes. If you can give us additional information about your address, please do so (for example, concierge service, corner house, telephone, etc.).
After having chosen a convenient date and time of delivery, Boxit delivers and collects boxes for storage or simply collects your belongings to be stored. The prices you see on our website are monthly cost prices plus the additional charge for pick-up and return on request. Our driver delivering the boxes will call you 20 minutes before he arrives. You can even expect 20 minutes so you can pack your boxes. Do you need more time to pack? Don't worry, our driver will pick them up later or on a different date at an additional cost depending on the area.
Our plastic boxes are larger than the standard cardboard box.. It measures 60cm x 40cm x 37cm and has convenient hinged lids for secure closure and applicability.. In addition to being reusable, they are also environmentally friendly.
Our boxes measure 60cm x 40cm x 37cm. (67L) and therefore, are larger than the normal cardboard box. In addition, are more resistant when it comes to storing your valuable goods. The images on our website give you a clear idea of how many items fit in a box. This way you can get an idea of the number of boxes you will need for your stuff.
Yes, although we really try to stock all your items, a person must be able to carry them and therefore be able to, the elements must weigh less than 25 kg. For large items, just send us an email to info@boxit.es and we can offer you a rental solution per m²..
It can store almost anything that fits in the box., as long as the lid closes properly. We can also store all your bulky items such as bicycles, skis, suitcases, etc. We accept bulky items of less than 25 kg as long as one person can carry them. Do you still have any questions? Send us an email to info@boxit.es. Things you can't store with us:
  • Food, liquids or items with an expiry date.
  • Illegal articles. For example: drugs, explosives, etc.
  • Live animals or plants.
  • Flammable materials. For example: gasoline, Petroleum, gas etc.
We take care of everything! Saving you money and hassle - we offer sturdy and easily stackable plastic boxes (so that you do not have to buy the cardboard alternative), we deliver the boxes to your address, we pick them up and return them when needed. In addition, we offer a clear and transparent payment system, no hidden costs. You pay per box or item and not per square metre, which means you never pay for space you don't need, as is the case with storage rooms or furniture storage.